Friday 18 December 2015

Usage of Analytics and its integration in Organizations

Stage 1: Business Monitoring

Organizations leverage data warehousing and Business Intelligence to monitor the organization's performance

Stage 2: Business Insights

Leverage predictive analytics to uncover customer, product, and operational insights from the massive internal and external data sources. Organizations aggressively expand their data acquisition efforts by combining all of their detailed transactional and operational data with internal data such as consumer comments, e-mail conversations as well as external and publicly available data such as social media, weather, traffic, economic, demographics, home values, and local events data

Stage 3: Business Optimization

Organizations apply prescriptive analytics to the customer, product, and operational insights to the Business insights obtained, to deliver actionable insights or recommendations to frontline employees, business managers, as well as customers. Enables all stake holders to optimize their key decisions

Stage 4: Data Monetization

Organizations leverage the customer, product, and operational insights to create new sources of revenue (Selling Insights), integrating analytics into products and services to create “smart” products, or re-packaging customer, product, and operational insights to create new products and services, to enter new markets, and/or to reach new audiences.

Stage 5: Business Metamorphosis

Organization transitions its business model from selling products to selling “business-as-a-service.”  Create a platform enabling third-party developers to build and market solutions on top of the organization's business-as-a-service business model

Big data only matters if it helps organizations make more money and improve operational effectiveness (increasing customer acquisition, reducing customer churn, reducing operational and maintenance costs, optimizing prices and yield, reducing risks and errors, improving compliance, improving the customer experience etc.)


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